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Privacy & Cookies Policy

R&B Distillers Limited is committed to protecting your privacy when you use our services. In this policy we explain how and why we collect your information, what we do with it, and what controls you have over our use of it.

From time to time, we add or change functions, features, or products to our Website, or add or change Services.  This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy.  As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Any questions regarding our Privacy Policy should be directed to R&B Distillers Limited at info@raasaydistillery.com or alternatively please see the section “Comments” below.

Your acceptance of these Privacy Policy terms

By using this site or any of our Services accessed through it, you unconditionally agree to be bound by this Privacy Policy.

What data do we collect and how do we use it?

R&B Distillers Limited collects and processes information about you in order to:

(i) identify registered and logged-in users each time they visit the Website or wish to have a Service provided;
(ii) process orders or applications submitted by you;
(iii) improve our Services and Website; and
(iv) send you information we think you may find useful, including information about our products and Services.

You may be asked either when you register with us, or at other times, for information about yourself such as your name, e-mail address, postal address, and telephone number.

You are under no obligation to provide this information, but if you don’t then we may not be able to provide you with certain services, or personalise your experience to tailor our Services for you (for example, tell you about our special offers).

Log files/IP addresses

When you visit our Website, we automatically log your IP address (the unique address which identifies your computer on the internet), which is automatically recognised by our web server. We may use IP addresses to help us administer our Website and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.

Non-personal information

We may automatically collect non-personal information about you, such as the type of internet browser you use or the site from which you linked to our Website. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Website.

Use of Cookies

A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s hard drive. It is generated by a web page server, which is basically the computer that operates a website. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user’s identification card, which tells a website when the user has returned.

Find out more about cookies @ aboutcookies.org

We use cookies for the following reasons: 
(i) To identify who you are and to access your account information;
(ii) To estimate our audience size and patterns;
(iii) To ensure that you are not asked to register twice;
(iv) To track navigation around our Website in order to improve its usability.
Cookies are also used by Google Analytics, which we use to obtain further feedback on the way in which our Website is used. This data is processed by Google, but includes no personally identifiable information. Their privacy policy can be accessed @ http://www.google.co.uk/intl/en/policies/privacy/.

With whom is the information shared?

R&B Distillers Limited will not share, sell, or rent your personal information to third parties, other than in the case of sale of the company. However, we may disclose your personal information to third party suppliers who provide services on our behalf.

R&B Distillers Limited may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property, or personal safety of R&B Distillers Limited and its Website, visitors to the Website, and customers of our Services. Our Website contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. R&B Distillers Limited is not responsible for the privacy policies or the content of such sites.

Information about products and services

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time R&B Distillers Limited may send you details of our products and services that we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us at info@raasaydistillery.com, or click on the unsubscribe link in any of our emails.

Security

R&B Distillers Limited places a great importance on the security of all information associated with our customers. We have appropriate security measures in place to protect against the loss, misuse, and alteration of customer data under our control. For example, only authorised personnel have access to user information, which is protected by strong passwords together with up-to-data firewalls and anti-virus software. While we cannot ensure or guarantee that loss, misuse, or alteration of data will not occur, we use our best efforts to prevent this.

Where is the information stored?

Information that we collect is stored on a computer located in the United Kingdom. This is necessary in order to process the information, and to send you any information you have requested.  Information submitted by you may be transferred by us to our other offices and to reputable third party suppliers, which may be situated outside the European Economic Area. Not all countries outside the EEA have data protection or privacy laws.

Comments

Please e-mail any questions, concerns, or comments you have about our Privacy Policy to info@raasaydistillery.com